PRIVACY POLICY
Last updated: 23/04/2025
Effective for: www.nicetourspremium.com
1. Data Controller
RIVIERA TOURS ET SERVICES (SASU)
SIRET: 935 003 723 R.C.S. Nice
5 Avenue des Aubépines, 06300 Nice, France
Email: contact@nicetourspremium.com
2. Information We Collect
2.1 Automatic Collection (Device Information)
When you visit our website, we collect:
IP address & browser type
Time zone & operating system
Pages viewed & referral sources
Cookies (see Section 6)
2.2 Provided Information (Personal Data)
When you book or register, we collect:
Full name & contact details
Payment information (processed securely)
Tour preferences & special requirements
Communication history
3. Legal Basis & Purpose of Processing
PurposeLegal BasisData UsedBooking fulfillmentContractual necessityName, payment, contact detailsCustomer supportLegitimate interestEmail, phone, booking historyMarketing communicationsConsent (opt-in)Email, preferencesAnalyticsLegitimate interestDevice informationLegal complianceLegal obligationAs required by law
4. Data Retention
We retain personal data only as necessary:
Active customers: 3 years after last interaction
Financial records: 10 years (French legal requirement)
Marketing data: Until consent withdrawal
5. Your Rights (GDPR Compliance)
You may request to:
✓ Access your personal data
✓ Correct inaccurate information
✓ Delete your data (where applicable)
✓ Restrict processing
✓ Receive your data in portable format
✓ Object to processing
✓ Withdraw consent (for marketing)
Request method: Email contact@nicetourspremium.com with "Data Request" in subject line. We respond within 30 days.
6. Cookies & Tracking Technologies
Essential Cookies
Session management & booking functionality
Analytical Cookies
Google Analytics (anonymized data) - Opt-out available
Marketing Cookies
Used only with explicit consent
7. International Data Transfers
Your data may be transferred to:
EU-based processors (Hostinger)
US-based services (Google Analytics) under EU-US Data Privacy Framework
8. Security Measures
We implement:
🔒 SSL encryption
🔒 PCI-DSS compliant payment processing
🔒 Restricted staff access
🔒 Regular security audits
9. Third-Party Disclosures
We may share data with:
Tour partners (only necessary details for service delivery)
Payment processors (Stripe, PayPal)
Legal authorities when required
10. Policy Updates
We will notify users of material changes via:
Website banners
Email (for active customers)
11. Contact & Complaints
For privacy concerns:
📧 contact@nicetourspremium.com
Or lodge a complaint with:
🇫🇷 CNIL: www.cnil.fr