TERMS AND CONDITIONS – NICE TOURS PREMIUM
Published by RIVIERA TOURS ET SERVICES (SASU)
Last updated: 23/04/2025
Applicable to bookings made on www.nicetourspremium.com
1. PUBLISHER AND SCOPE
Company: RIVIERA TOURS ET SERVICES (SASU) – SIRET 935 003 723 R.C.S. Nice
Trade name: Nice Tours Premium
Address: 5 Avenue des Aubépines, 06300 Nice, France
Activity: Passenger transport (NAF code 4931Z) and premium tourism services.
These T&Cs govern:
Private tours (cultural, wine-tasting, coastal)
VIP services (Mercedes V-Class transportation)
Additional services (entrance tickets, reservations).
2. BOOKING AND PAYMENT
2.1 Process
Service selection on our website
Secure payment (credit card, PayPal, bank transfer) via encrypted platform
Immediate e-ticket (PDF).
2.2 Customer Obligations
Provide accurate information (e.g., participant count, health restrictions)
Verify e-ticket validity (legible printout or digital version on charged smartphone)
2.3 Pricing
All prices in EUR, inclusive of VAT
Include: described services, licensed driver-guide, professional liability insurance (AXA Policy No. [XXXX])
Exclude: gratuities, personal expenses
3. MODIFICATIONS, CANCELLATIONS AND REFUNDS
3.1 By Customer
Cancellation > 72h prior: 100% refund
Cancellation ≤ 72h prior: 50% fee
No-show: No refund
3.2 By Nice Tours Premium
Force majeure (weather, strikes): Rescheduling or full refund
Partner changes (e.g., museum closure): Equivalent alternative offered
Note: Under Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to leisure services.
4. SERVICE USAGE
E-ticket:
Valid only for reserved date/time
Non-transferable, non-refundable if lost/stolen
Transportation:
Smoking prohibited
Food/drinks not permitted in vehicles
Seatbelts mandatory
5. LIABILITIES
Nice Tours Premium:
Takes all reasonable measures to deliver promised services
Not liable for delays beyond its control (e.g., traffic)
Customer:
Must obtain travel insurance covering cancellations
Responsible for vehicle damages (deductible: [XXX]€)
6. PERSONAL DATA
Collection: Name, email, phone, payment details (stored with Hostinger, Cyprus)
Purpose: Booking fulfillment and personalized offers (opt-in required for marketing)
Retention: 3 years after last contact
Rights: Access, rectification, deletion via contact@nicetourspremium.com
7. DISPUTES AND APPLICABLE LAW
Governing law: French law (Tourism Code and Consumer Code)
Mediation: For unresolved disputes, contact CM2C (www.cm2c.net)
Jurisdiction: Nice Commercial Court (unless mandatory provisions apply otherwise)